Customer information

Terms & Conditions

These terms explain how Discount Flights Desk handles flight searches, fare inquiries, agent-assisted quotes, and customer requests.

Quick Summary

  • Online fares are estimates only.
  • No booking is confirmed through the search form.
  • Final fares are confirmed by an agent.
  • Airline and supplier rules apply.
  • Prices and seats can change without notice.

1. About These Terms

By using this website, submitting a flight inquiry, requesting a callback, or speaking with our travel desk, you agree to use our service in line with these terms. References to “we”, “us”, and “our” mean Discount Flights Desk. References to “you” mean the person using the website or making an inquiry.

2. Our Service

We provide an online flight search and agent-assisted quote service. Customers can compare estimated flight options and then contact our agents by phone, WhatsApp, email, or inquiry form to request the best available fare.

We do not currently provide instant online payment or automatic ticket confirmation through the website.

3. Flight Search Results

Flight results shown on this website are for search and comparison. Fares, schedules, routes, baggage allowance, aircraft, stops, and availability may change before an agent confirms the final details.

Any fare displayed online should be treated as an estimated fare until confirmed by an agent.

4. Agent Confirmation

Submitting an inquiry does not create a confirmed booking, reservation, ticket, or contract of carriage. A booking is only confirmed after an agent confirms availability, passenger details, fare rules, payment method, and any supplier requirements.

5. Passenger Details

You are responsible for providing accurate passenger names, dates of birth, passport details, contact details, route choices, and travel dates. Passenger names normally need to match the travel document exactly. Errors may cause airline charges, reissue fees, denied boarding, or cancellation.

6. Prices, Discounts, and Payment

Discounts are subject to route, airline, seat availability, fare class, travel dates, and supplier conditions. A quoted fare may expire quickly. If payment is required later, your agent will explain the available payment process before any booking is completed.

Unless clearly confirmed by an agent, no online price should be understood as a final guaranteed fare.

7. Cancellations and Amendments

Most airline tickets have strict cancellation, change, no-show, and refund rules. Some fares are non-refundable and non-changeable. If you need to change or cancel a booking, contact the agent as early as possible. Airline charges, supplier fees, and service fees may apply.

8. Baggage, Check-In, and Travel Documents

Baggage allowance varies by airline, route, cabin, fare type, and ticket conditions. You are responsible for checking passport validity, visas, transit requirements, health rules, check-in deadlines, and destination entry requirements before travel.

9. Supplier Terms

Flights and travel services are provided by airlines and third-party suppliers. Their own terms and conditions may apply in addition to these terms. Where there is a conflict, the supplier’s rules may control the travel service they provide.

10. Website Availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted access or error-free information. We may update, suspend, or change parts of the website at any time.

11. Liability

We are not responsible for losses caused by incorrect customer information, airline schedule changes, supplier restrictions, visa refusal, passport issues, force majeure events, or circumstances outside our reasonable control.

12. Contact

For questions about these terms, contact us at sales@example.com or call +923001234567.